PromptSmart Pro Remote Control
View in App StorePromptSmart Pro Remote Control
2
Age Rating
4+
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Belleau Technologies, LLCGrow your in-app revenue
while we take care of your subscription management.
Mobile
SDK by Qonversion.
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User Reviews for PromptSmart Pro Remote Control
Consistently inconsistent
The remote app is unusable in its current condition. It loses wifi, does not swap out correctly between Script and Notecard mode and will not reconnect to my iPad Pro without a restart. Just to clarify, not an app restart, not a good wifi cycle/restart but a full iPhone and iPad power down and up restart. Yep. That’s bad. Seeing that I purchased PromptScript Pro instead of other competitors for the remote capability as well as Notecards, I am not just out $12 for this remote app but also $19 for the PromptScript as well.This is a terrible experience for $31. Really just want it to work. Have a presentation tomorrow, going to have to revisit my strategy.
The remote app is unreliable when it counts
The remote app looses connection in the middle of filming frequently, when it happens the teleprompter is essentially useless at that point if you are doing a live broadcast (can’t exactly tell the audience to stop and wait for you to go to the other phone and reconnect the teleprompter). If you are making a recording, you then have to stop and re-record or plan to edit out the interruption. For something that requires a subscription, this is unacceptable. I wanted this to work so bad, and stuck with it for 2 months, but after the last failed broadcast, it’s not worth trying to work with such an unreliable product.
Will Not Work
I purchased this before there was a subscription for it and it worked fine. I didn’t have to use if for a while. When I started using it again, it other app for the iPad said that I had to purchase the subscription. I tried to do it but it said that I already had it. I tried to delete it and redownload but it told me that I already had it. I reached out to the company months ago for help and still haven’t heard from them. I really liked it when it worked. So frustrating.
it works GREAT
had trouble with the remote until I contacted prompt smart customer service via email and got directions on how to set it up properly. easy 123. Since then it’s been a dream.
Fantastic!
In looking at older reviews, I was worried about purchasing this remote app, but as I was working a case with the responsive PromptSmart support team, they shared that anyone could try the remote app free for 30 days.Generally, the VoiceTrack capability works quite well once all formatting has been cleared from imported scripts, but occasionally larger words can create hiccups. The remote app, with the July 2020 updates, has performed flawlessly for me, saving lots of wasted movement and time.My other learning is that having a corded lav mic plugged into my iPad contributes to more consistent VoiceTrack performance.Highly recommend regular users having the remote to save time and energy.
I love PromptSmart Pro
Took me a long time to realize however two things which used to make it inconsistent for me. #1 Put your device in DO NOT DISTURB MODE or every time you receive a message it can pause the app forcing you to move it forward or back to adjust. #2 leaving 1/4 space around the device when using an actually teleprompter with mirror screen as not to block any sound which was also causing the app to pause. Easy to use. Many features allow you to use it in multiple ways, like with the device it’s on or using a professional type teleprompter. Great app!
Useful but very tiny button
Could you please make the Down button large for manual scrolling? I’m not looking down and blindly pressing the tiny Down. Arrow button and it’s very frustrating because even with my large finger I still keep tapping and missing/not hitting the puny button. I never use the giant green play button. I use rewind button- also very tiny but at least we’re not blind when hitting it. The button that people hit blindly should be BIG ok?
Frustrating and inconsistent
When this app works well it is truly amazing. The problem is that it will randomly stop working with no fix possible. On my latest shoot I was using the remote app to preview text on a long script and scroll appropriately. At a certain line in the script the prompter would suddenly skip to the end of the script. Disconnecting and reconnecting did not fix the problem nor did restarting the apps. We are using recent released iPhones and iPads with iOS 14. We’ve had this same problem on previous OS versions. We had to stop our shoot and possibly miss a deadline because of this app. Very disappointed.
I wanted to like this product
The voice recognition is highly revolutionary. Unfortunately, using this product as my solution to being able to control the speed of the prompter with my cellphone has not been successful. I had a very important client for which I needed to control the speed and also be able to direct throughout. Already bearing so much pressure for all the other elements of my shoot to go well, I was very disappointed when the software would not connect between my iPhone and my iPad. Tried many troubleshooting techniques and nothing worked. I would like my money back for the failure of the subscription and am now forced to seek another provider.
Almost there...
The latest update to the remote is much better than previous iterations. It doesn’t disconnect when closing presentation mode and it connects automatically when going back into presentation mode. Thanks! However, the remote mirrored scrolling feature doesn’t work smoothly. It scrolls smoothly on the remote device, but it’s jumpy on the prompter, which is unacceptable. Please fix.
Description
PromptSmart Pro Remote Control is an optional, companion app to the PromptSmart Pro teleprompter app (subscription required) that lets you control the scrolling of your content with a simple tap of your finger to move it forward or backward, start/stop your presentations, and return to the beginning via a WIFI connection or mobile hotspot. The Remote Control allows you to mirror the screen of your prompter display so that the content of the teleprompter display can be viewed and re-positioned from a distance. Two iOS devices with a history of connection will learn each other and connect more easily afterwards.
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