Shutterfly: Cards & Gifts

Photo & Video

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Shutterfly: Cards & Gifts

Photo & Video

4.7

362K ratings

Age Rating

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Shutterfly, Inc.

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User Reviews for Shutterfly: Cards & Gifts

Hell on Earth

So...I’m traveling and I needed to order by this morning to get my husband his Father’s Day gift on time. I started trying this morning. I don’t have my password on me since I’m in a different state. So I tried to reset my password and your interface sent me a link to the “Reset your password” button page. When I emailed you you asked for verification of who I was in a way that there is no way I could have done it traveling and I’m not sure I could do it not traveling. All I wanted to do was order a mug for my husband’s father’s day. By the time I get all of this done my phone is at 10% and I am in downtown DC with no charge cable. I spend 24 bucks to get a charge cable so I could use a friends battery. By the time I got a cord the mug will not be there by Father’s Day and I can not get your app to take my credit card. We had to use a backup email my friend had and she created a new account just so I could place the orde, which I could not place until now because the app would not take the credit card information. So now at 10:30 at night the order for a Father’s Day gift went through but will not be there until a week too late. I’m so frustrated, disappointed and upset. What should have been a great experience was horrible. Why do I have to have an account for you to allow me to spend my money. And why are you having a technical glitch that would for me to “prove”who I am. Well I just though you guys should knows

DeltaDawnTamara, Jun 13, 2018

My all time favorite, but shipping is costly

I really can’t say enough about Shutterfly. My only negative thing to say is about the price of shipping. It is kind of expensive and usually counts per item. That stops me from ordering more than I would like to! But I have had such a great experience designing, shopping, and ordering with them. I am absolutely pleased 100%. I have never had a bad experience with them. I have been ordering from this company for many years and have bought tons and tons of items. I order from them at least 2x a month and that’s not exaggerating. One time I received the wrong item only because it was around Christmas time. But I got the correct item a week later and never had to worry about keeping track of it. I love all of the promotions they send through my email. It keeps me coming back for more. I have ordered things for almost everyone in my family and given lots of gifts and there is not one that I can shake my head at and say I wish I didn’t order this. I am so very thankful to have found and be part of this company. If you are reading this and have ordered then you know what I am talking about. If you have not ordered then what are you waiting for. Stop reading and go right to Shutterfly and order something right NOW! You will be a happy returning customer for life. Truly amazing and very very happy. Thank you Shutterfly for making my holiday shopping and gift giving so simple and easy. Sincerely, A life long satisfied customer (2018)

Easy/fun, Dec 24, 2018

Shutterfly experience

I love the quality of Shutterfly, but want to offer a little of my personal experience. I wanted to order family photo Christmas cards early in December 2019, but after looking at the price I decided against the purchase. Because I had taken the time to design a card, Shutterfly emailed me a week or ten days later to offer me 40% off my order. When I selected the shipping option, I was given a time frame of arrival, 3-4 days before Christmas. I was okay with that, and placed my order thinking I could still get them in the mail by Christmas Eve. While I was notified of where my order was in shipment, I did not receive my cards until January 4, 2020. I mailed my Family Photo Christmas Cards, even though long past Christmas. I wish Shutterfly offered better prices whenever the order is placed, as opposed to offering a deep discount a week to 10 days after a potential order has been created. I wish Shutterfly was more honest about shipping times, and I wish Shutterfly offered more competitive shipping options. I have just ordered a canvas print of my Family Christmas Photo, the least expensive shipping option was $10, and I am not in hurry for this. I will take the time now to look at other companies, or Shutterfly competitors, to compare their form, function and value💜Sincerely, Renée Machado Connelly Berry aka Nanny Renée

Handcartwoman, Jan 15, 2020

Expert and patient tech support staff

I am a novice with Shutterfly and was trying to assemble a photo book from my iPhone. After 3 separate calls to your tech support team...my order was processed to my amazement and satisfaction. I called 3 times because after first problem I had was solved by your team, I felt I was ok to to continue on my own.. unfortunately, I continued to assemble my book only to run into another hurdle. Your patient tech support rep was supportive of me and spoke to me with empowering words that helped my confidence to continue creating my book. I was able to proceed with my assembly until I reached my third roadblock. By this time I was frustrated and gave up, but this book was very important to me to give to my daughter for graduating college with her MBA degree and my granddaughter graduating with her with her Associate’s Degree. I do not want to but it was important for me to call tech-support again. And the person on the other in once again very kind, very helpful, very patient, very reassuring and talked me through and process and my book was ordered. Just want you to know the character and caliber of people you’ve selected to work with your customers. I appreciate your choices. I neglected to get names this time but I need tech-support again I will have names to pass on to you. I am at 5 Star in satisfaction Shutterfly customer.

Hczder, Nov 14, 2019

Review

Shutterfly is easier to use than the other sites I’ve tried but it still is difficult to use. It needs to have prompts or a chart that explains how to solve basic problems and what different symbols mean. For example: As soon as u select ur photos u want to use for ur book the system automatically plugs them into the pages and chooses the layout To change the order the pics are in and to change the layout then is very difficult. Through much time consuming trial and error I finally got the pages limited to one photo per page like I wanted it but I wanted them in order from oldest to newest and without spending many more hours I had to settle for a mixed up order that makes no sense because I couldn’t remove pics easily and replace them with the one I really wanted on that page. The few I managed to change were just luck. I couldn’t do it consistently because I couldn’t figure out what I did that made it possible. Sometimes what I did made it work and the next time it wouldn’t work. I think the app needs some work. The friend that helped me finish my first book transferred my information to our website. She said she never used ur app because it was too difficult. Several others Ive visited with said the same thing about the app. That it made it too hard to make ur own choices.

I dont have rhe time, Nov 29, 2018

Baby Book

This was my very first attempt on doing a baby book ever. I wanted to do a book for my first grand baby. Of course, I wanted it perfect. I was lost on how to even start the project. So I called Shutterfly, they were so kind, helpful, courteous and very patient with me. They held my hand each step of the way!! I spent many many hours doing the book SO MANY details which meant SO MANY decisions to make. But it was well worth the effort. I had originally planned on making a book every 3 months until 12 mos then start doing one yearly. Well, needless to say Nana never got there , now I have my second grand baby and I need to make one for him as well, but trying to find the time is difficult for me especially having to go through 8900 photos!!! OMG I need to learn how to organize my many photos into their own albums so I can make more books. I am Very electronically challenged!! But Shutterfly has wonderful customer support. I wanted to get some free magnets, but I couldn’t figure out what I was doing wrong so it looks like I am going to miss out on the Special. Keep up the good job Shutterfly. It’s a rare to get any customer service from anywhere theses days, but to get Really Good customer service that is Amazing and Refreshing because that makes Shutterfly stand out ever more!! 👍👍👍

J&L Special NANA, Feb 10, 2019

Six Grandkids Albums

Making albums for six grandkids started last year hope to finish this year and it was very easy to pick out pictures from phone albums and get photos from shutterfly. Will continue to order till finished Still working on grandkids albums now my three kids want them also and always pleased with my pictures Lost count of how many ordered but never disappointed Just ordered photo book of vacation at Shore Still making albums now up to the last of them which I added three more for my kids and a family album for myself I wanted my family to have something to look back on after I am gone that they knew the time I spent putting albums together Thank you for all the great pictures that I have in the albums I could not have not done it without Shutterfly . I had recently moved and my kids wanted pictures of the home they grew up in and I had Shutterfly do tiles for them and they came out great and they were very happy and so was I now that I also have a memory of a home that I spent 57 years in. I am still working on my last of my nine albums and I could not have done it without Shutterfly Thank you Now I can start on my grandaughters wedding shower and wedding album in a few weeks

Jo-Jo G, Jul 12, 2022

Good App, Nice Products, Horrible Shipping

So I’ve used the app fo a while, made several photo books on it, and it’s ok. I like that I can easily save my photos and access them again. Making the photo books is pretty easy, but don’t make a big mistake, like suddenly changing themes, or all your work will disappear never to be retrieved. Your edits between the website and app don’t communicate nicely either, which is super annoying. My biggest complaint? Their shipping. You’d think you could save some money by ordering two or three books at a time and shipping them at once, but the price to ship nearly doubles or triples with each product of the same kind you add to your cart. And if you’re ordering different kinds of items, like a book and a magnet, well then you’re really gonna pay through the nose. Plus, you’d think it would arrive pretty quick for as much as you paid for it, but you’ve got another think coming; takes nearly two weeks for the thing(s) to arrive, even though you had to sacrifice the child you made the photo book about just to get them shipped. Anyway, I keep using it because I’ve got a lot of pictures in my account and I don’t really want to go through the hassle of transferring them to some other company, so I’ll stick with Shutterfly for a while keep making photo books that sit unordered because I can’t stomach paying $8 for that thin orange envelope.

Lauren E.S., Feb 07, 2018

Outstanding Photo Items You Design & Create & tons of discounts!

Shutterfly is so versatile allowing you to upload photos or use the ones on your local device to create photos, canvas prints or framed items along with shopping bags, drink ware, dog scarfs, cards for all occasions, and so much more. You are only limited by yourself. Shutterfly offers so many discounts throughout the year that you can save a lot of money while ordering the photos and gifts you desire. I’ve often created different items and them stored them in my “Saved Projects” until I get a coupon to reduce the price. It doesn’t take long and I’ve gotten what I want. They are quick to finish and ship your order too. If there is a downside it would be shipping Shutterfly does charge shipping for each item. But, they allow you to stack coupons so often you can get part of your order shipped at a discount which is a huge help. I love this app. Especially since my photo printer died and I can no longer print decent pictures at home, this is the best place to order pics that time found especially since they offer u limited 4x4 or 4x6 inch pics for free, you just pay shipping to receive your pics. What could be better than that!

Silly Bones, Apr 18, 2021

Awesome company

I have been making Shutterfly books since 2010 and I’ve grown over the years making Shutterfly books of my grandchildren‘s life. At first I didn’t have a clue what I was doing so I called Shutterfly for help and to this day, the amount of help I received is beyond words. This company has employed people that are knowledgeable, have a lot of experience with computers, patience and most of all, they stay with me on the phone as long as it takes until I understand how to do something.Never once have I thought about going with any other company to make my photo books. This company offers so many items with ongoing sale prices and freebies. I have yet to pay for any of my mailing address stickers or any 4 x 6 pictures. I can’t say enough good about Shutterfly, but what I can say is, this is an amazing company, you won’t find better service anywhere, the prices are always right and I will be forever be grateful for the products that I have always received in a timely manner and best of all, if you’re not satisfied at anytime, Shutterfly is always willing to work with you And every time I’ve called they always before I hang up and say is there anything else they can help me with. I truly feel that as a consumer, this is one company that always makes me happy to have called and receive such great results when all is said and done.

Speedygirl66, Jan 19, 2021

Description

Welcome to your one-stop shop for personalized photo gifts, cards, home decor, photo books, prints and calendars. Browse endless custom card and photo gift options: from personalized wedding invitations and save the dates to custom photo gifts like jigsaw puzzles or blankets, Shutterfly has you covered with app-exclusive deals. EXCLUSIVE DEALS & PROMO CODES — ONLY ON THE APP! • Unlimited free 4x4 & 4x6 photo prints (same day) • Free unlimited photo storage to save all the memories on your phone • Enable push notifications to be the first to know all about Shutterfly’s great deals and promos offers!

CUSTOM PHOTO GIFTS & HOME DECOR Create photo gifts and custom home decor, directly in the Shutterfly app. Make your own custom puzzles, photo blankets, personalized photo mugs, and more. Decorate your home for different occasions using wall art with our photo tiles, canvas prints, framed prints, and other custom wall art options. CUSTOM CARDS & PERSONALIZED STATIONERY Choose from a variety of custom card options, everything from personalized birthday cards to custom birth announcements and baby shower invites, and even thank you cards, to find the perfect sentiment and style that fits your family and friends. PERSONALIZED WEDDING INVITATIONS & GIFTS Wedding planning is made easy with Shutterfly. Make your own wedding invitations and address labels right in the app. Get custom wedding stationery, save the date cards, bridal party gifts, wedding gifts and decor, and more. After the wedding, remember the big day by creating wedding keepsakes such as personalized wedding photo books, canvas prints, and home decor. GRADUATION ANNOUNCEMENTS, INVITATIONS, & GIFTS Share your graduate’s joy and success with loved ones with Shutterfly’s custom graduation announcements. Whether you're throwing a graduation party or simply want to send grad photo cards to share life updates with friends and family, you can create personalized graduation announcements and invitations that are perfect for you. We also make it easy to personalize graduation gifts like photo books, personalized phone cases, and more to create meaningful grad gifts. CUSTOM PHOTO BOOK STYLES Choose from premium photo book styles like flush mount albums or layflat photo book designs. Make a photo book as a personalized gift or create a wedding photo album to capture lifelong memories. With Shutterfly’s Instant Books option, you can quickly upload your photos and we’ll make you a 6x6 photo book that’s fully customizable. Creating your own custom photo book is made easy in the Shutterfly app. PRINTS FOR ANY OCCASION Our photo prints are high quality and made to last, perfect for hanging or displaying pictures of loved ones or for cherishing forever in a photo album. Choose from various photo print finishes—matte, glossy, & pearl photo paper, to match your style and taste. Want more options? Select from canvas prints, poster prints, collage photo prints, and more to display your favorite photos. CREATE PERSONALIZED PHOTO CALENDARS Start on any month during the year with Shutterfly’s calendars. Whether you are looking for wall calendars, desk calendars, or easel calendars, or finding the cutest way to showcase favorite photos of loved ones around the home, we’ve got you covered. Make your own custom calendar in the Shutterfly app. UNLIMITED FREE PHOTO STORAGE Upload, store, and organize your photos with unlimited free photo storage and save space on your device. We will never delete your photos, so you know that your pictures are safe and secure with Shutterfly’s photo storage app. GIFTS, CARDS, AND PHOTO BOOKS FOR KIDS Brand new designs and products just for kids! Whether you're celebrating a birthday party, holiday, or first communion, there are plenty of special occasions to buy gifts for kids year-round. Create gifts for girls and boys that encourage learning, imagination, and fun. Shop backpacks, folders, notebooks, bean bags, kids’ room decor, and so much more.